:root{
  --navy:#0b2545;--navy-2:#13315c;--blue:#1d6fb8;--blue-soft:#e8f1fa;--saltire:#0065bd;
  --line:#c9d6e3;--line-soft:#e3ebf3;--ink:#13203a;--muted:#5a6b82;--bg:#eef2f6;--card:#fff;
  --p1:#c0392b;--p2:#e08a1e;--p3:#1e8e5a;--ok:#1e8e5a;--danger:#c0392b;
  --radius:10px;--shadow:0 1px 3px rgba(16,38,72,.08),0 6px 24px rgba(16,38,72,.06);
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  background:var(--bg);color:var(--ink);font-size:14px;line-height:1.4;-webkit-font-smoothing:antialiased}
a{color:var(--blue);text-decoration:none}

/* top bar */
.topbar{position:sticky;top:0;z-index:60;background:linear-gradient(180deg,var(--navy),var(--navy-2));
  color:#fff;border-bottom:3px solid var(--saltire);box-shadow:0 2px 14px rgba(11,37,69,.28)}
.topbar-inner{display:flex;align-items:center;gap:14px;padding:9px 18px}
.brand{display:flex;align-items:center;gap:11px;min-width:0}
.brand h1{font-size:15px;margin:0;font-weight:700;white-space:nowrap}
.brand span{font-size:11px;color:#aecbe8;text-transform:uppercase;letter-spacing:.5px}
.spacer{flex:1}
.nav{display:flex;gap:4px}
.nav a{color:#cfe0f2;font-size:12.5px;font-weight:600;padding:7px 12px;border-radius:7px}
.nav a:hover{background:rgba(255,255,255,.1)}
.nav a.on{background:var(--saltire);color:#fff}
.who{font-size:12px;color:#bcd6ef;display:flex;align-items:center;gap:8px;white-space:nowrap;text-decoration:none;padding:5px 8px;border-radius:7px}
a.who:hover{background:rgba(255,255,255,.1);color:#fff}
.clock{font-size:14px;font-weight:700;color:#fff;letter-spacing:.5px;background:rgba(255,255,255,.08);padding:5px 11px;border-radius:7px;border:1px solid rgba(255,255,255,.14)}
@keyframes flashnew{0%{background:#fff7e0;box-shadow:inset 4px 0 0 var(--p1)}100%{background:#fff}}
.call.flash{animation:flashnew 1.6s ease-out}
.btn{appearance:none;border:1px solid rgba(255,255,255,.25);background:rgba(255,255,255,.08);color:#fff;
  font-size:12.5px;font-weight:600;padding:8px 13px;border-radius:8px;cursor:pointer;display:inline-flex;
  align-items:center;gap:6px;transition:background .15s,transform .05s;text-decoration:none}
.btn:hover{background:rgba(255,255,255,.18)}
.btn:active{transform:translateY(1px)}
.btn.primary{background:var(--saltire);border-color:var(--saltire);color:#fff}
.btn.primary:hover{background:#0a78d8}
.btn.solid{background:var(--navy);border-color:var(--navy);color:#fff}
.btn.danger{background:var(--danger);border-color:var(--danger)}
.btn.lg{padding:13px 16px;font-size:15px;border-radius:10px}
.btn.block{width:100%;justify-content:center}

/* crest */
.crest{flex:0 0 auto}

/* cards/inputs */
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}
.card h3{margin:0;padding:11px 15px;font-size:12.5px;text-transform:uppercase;letter-spacing:.7px;color:#fff;
  background:var(--navy);font-weight:600;display:flex;align-items:center;gap:8px}
.card .body{padding:14px}
label.lab{display:block;font-size:11px;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.5px;margin-bottom:4px}
input,select,textarea{width:100%;border:1px solid var(--line);border-radius:7px;padding:9px 10px;font-size:13.5px;
  background:#fff;color:var(--ink);font-family:inherit}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--blue);box-shadow:0 0 0 3px rgba(29,111,184,.14)}
textarea{resize:vertical;min-height:60px}
.field{margin-bottom:12px}
.row{display:grid;gap:10px}
.row.c2{grid-template-columns:1fr 1fr}
.row.c3{grid-template-columns:1fr 1fr 1fr}

/* badges */
.badge{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:700;padding:3px 9px;border-radius:20px;
  text-transform:uppercase;letter-spacing:.4px}
.pri-P1{background:#fbe7e4;color:var(--p1)}
.pri-P2{background:#fcefdc;color:var(--p2)}
.pri-P3{background:#e3f3ea;color:var(--p3)}
.st{display:inline-block;font-size:11px;font-weight:700;padding:3px 8px;border-radius:6px;text-transform:uppercase;letter-spacing:.3px}
.st-pending{background:#eef2f6;color:#5a6b82}
.st-dispatched{background:#e8f1fa;color:#1d6fb8}
.st-enroute{background:#e6eefb;color:#3b5bdb}
.st-onscene{background:#fff4e0;color:#d9831f}
.st-transporting{background:#efe6fb;color:#7048e8}
.st-athospital{background:#e3f3ea;color:#1e8e5a}
.st-closed{background:#eef2f6;color:#8a97a8}
.st-cancelled{background:#f1f3f5;color:#a0a0a0}
.dot{width:9px;height:9px;border-radius:50%;display:inline-block}
.u-available{background:#1e8e5a}.u-assigned{background:#1d6fb8}.u-enroute{background:#3b5bdb}
.u-onscene{background:#d9831f}.u-busy{background:#c0392b}.u-offline{background:#adb5bd}

@media(max-width:560px){
  .topbar-inner{flex-wrap:wrap;gap:8px 10px;padding:8px 12px}
  .brand h1{font-size:14px}
  .brand span{display:none}
  .nav{order:3;width:100%}
  .nav a{flex:1;text-align:center;padding:7px 8px;font-size:12px}
  .who{display:none}
  .spacer{display:none}
}
.muted{color:var(--muted)}
.tiny{font-size:11.5px}
.mono{font-variant-numeric:tabular-nums}
.pill{background:#fff;border:1px solid var(--line);border-radius:8px;padding:6px 12px;box-shadow:var(--shadow)}
.empty{padding:30px;text-align:center;color:var(--muted)}